FAQs

Yes, we are welcoming new patients under the age of 12 to our practice!

Before scheduling an appointment with our office, please ensure all healthcare records are shared with us, including vaccination history. This helps us facilitate a seamless transition and deliver the highest standard of care tailored to your child’s needs. Medical records give us valuable insight into your child's medical history, past treatments, and ongoing health needs.

Our office hours are Monday through Saturday. 

To make an appointment with your pediatrician, please call our office. To ensure the best use of time, for both our clinicians and patients, all of our office visits are by appointment only.

We accept most employer provided plans. Medicaid or state funded plans are not accepted. Call our office if you have insurance questions.

IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

To contact the office after hours for an urgent matter please see After Hours.

For non-urgent matters mild illness, scheduling appointments, or refilling medications, please call during regular office hours.

We also encourage you to check our child health resources before calling for after-hours advice. 

A pediatrician is a medical doctor who specializes in the care of children. Pediatricians have undergone special training in the health and illnesses of infants, children, teens, and young adults, and are certified by the American Board of Pediatrics after passing a comprehensive exam.

Pediatricians provide preventive health care for children in good health and medical care for children who are acutely or chronically ill. 

They also provide parents with support and advice on concerns such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health.

Every effort is made to arrange your child's care and follow-up visits with the pediatrician of your choice. When your child is ill and needs to be seen the same day, they may see any one of our care providers.

Our routine well-child visits schedule follows the American Academy of Pediatrics guidelines.

Immunizations are vital shots given to children at various ages to protect them from serious and potentially fatal childhood diseases. Ensuring your child receives these immunizations on schedule is the best way to safeguard their health. The American Academy of Pediatrics reports that vaccinations have decreased infections from vaccine-preventable diseases by over 90%. 

If you have any concerns about vaccinations, feel free to contact our office. We're here to help!

To help protect your child from many serious infectious diseases, we follow the immunization schedule recommended by The American Academy of Pediatrics. Please discuss your immunization questions and concerns with any of our pediatricians.

For non-urgent referrals: Most referrals are completed and submitted directly to the specialist's office. Please schedule your appointment with the specialist after your referral has been submitted.

For urgent referrals: When one of our pediatricians or clinicians determines that you need an urgent referral, your referral will be initiated immediately. Please remain in our office while your referral is processed, then proceed to the specialist.

You will receive a call immediately with any lab results that require urgent attention. Other abnormal lab results will be addressed promptly by the clinician who ordered the labs or tests. Normal values are reviewed and addressed by the care provider who ordered them.

For medication refills, please call your pharmacy first to see if there are any additional refills available. If there are no refills available, call our office and our team can assist you. 

We recommend that your newborn be seen in our office 1-2 days after discharge from the hospital. Please call our office immediately following discharge.Our staff understands the importance of this first visit and will make every effort to schedule this visit promptly.

The process insurance companies use to see who pays your benefits first when you have more than one insurance plan.

Please note, even if you have one insurance plan you may still be required to complete a yearly coordination of benefits.